Condition not set

What Google's message means

The product does not say whether it is new, refurbished or used.

Required for most categories; without it the product is disapproved or held back.

The fix in Shopify

1. Products → select the products → Bulk edit → Columns → add ‘Google: Condition’ → set new, refurbished or used. Save.
2. Google re-checks the product at its next crawl (usually within a day); the next RevenueCue scan confirms it's clear.

The fix in WooCommerce

1. Products → the product → Product data → Google for WooCommerce tab → Condition: New, Refurbished or Used. Update.
2. Google re-checks the product at its next crawl (usually within a day); the next RevenueCue scan confirms it's clear.

What it costs while it's down

Every product Google flags this way is out of Google Shopping — no ads, no free listing — until it's fixed. Its listed price is what isn't being shown; a free scan names each product and adds up the listed value at stake.